I like these moments, the end result of a lot of hard work, and also proof to those doubters always ribbing me with a “working from home in inverted commas again are we Boony?” comment whenever they hear the kids shouting in the background!
Well here’s the proof that I am not just cooking, browsing the internet or doing the housework (no chance), but I am in fact hard at work in an effort to keep our position as the company that our competitors can only look to follow… I’m pleased to say that our new look website is up and running, containing even more useful product information, and profiling those products even better with the introduction of even more HMTV presentations.
I hope you find the website easy to navigate and, more importantly, sufficiently informative. But remember, we have so much more to tell you than we can ever publish in a simple website, so please do call us with any questions you may have or to request further information.
Now I must get back to that lasagne in the oven, I mean working on our new brochure…:-)
Please be advised that it will be business as usual over the Christmas period.
Whilst our offices are officially closed, all messages will be checked on an hourly basis and installations and service calls will be handled as usual.
Joe Berryman has joined the Hofmann Megaplan Customer Services team to assist with all aspects of office activity including both sales and service matters.
Joe, 18, has joined straight from school and hopes to build a career within one of the most successful companies in the UK automotive industry. Initially handling ‘phone calls and simply assisting everybody in the office, Joe will eventually take on some aditional IT responsibility and plans to forge an important role within the company.
Two more appointments are due to be announced in the next few days as Hofmann Megaplan continue to strenghten all areas of the business as the customer base and volume of sales continues to grow.
Next time you are looking for a new wheel balancer, dig a little deeper than just the price and brochure.
Most manufacturers today, even if they claim their machines are made in Europe, will be using low cost, inferior quality hardware made in China. The threaded shaft, locking handle and cones can represent a large chunk of the price of a balancer, so there is a significant saving to be had by reducing the quality.
At Hofmann Megaplan, we continue to to use hardware from leading German manufacturer Haweka as OEM fitment to our machines, thus guaranteeing the longevity and repeatability anyone who has used Haweka will have become accustomed to. Approved by all vehicle manufacturers and tyre manufacturers, the Haweka product is precision engineered in Germany by people who know the importance of mounting the rim correctly when wheel balancing.
This philosiphy even stretches to something as basic as balance weight pliers; we’ve noticed recently how many suppliers are providing pliers with their machines that fall apart within a matter of weeks, sometimes days. Again, at Hofmann Megaplan we still supply our own pliers, of the highest quality, that reflect the quality of components used throughought our range.
To put this in perspective, we reckon we could save at least £200 by cutting corners on the basic items mentioned here, and that would make our balancers look substantially cheaper. But there is no doubt that the long term effect would be damaging to our reputation, and we are simply not prepared to let that happen….
The bad weather might be holding some up from going about their business, but not Hofmann Megaplan.
We are trialling winter tyres this year and we reckon that this change, coupled with the dogged determination of our engineers to get the job done, is ensuring we keep our promises to customers despite the weather. We have covered the depth and breadth of the country today without so much as a hiccup; in fact the ever-reliable Lee has made it to Scotland, via a job in Cumbria, having left at 5am this morning, and will install 3 of our megamount 701XL’s up as far as Aberdeen before the week is out. Whilst last week wasn’t as bad weather-wise, we were still under the cosh as an order received on Wednesday afternoon dictated it was only to be confirmed if we commited to getting around 15 new machines installed by Friday!! And its not like we were sitting around waiting for things to do! But we brought back 2 lads from holiday, pulled Stuart away from his final touches to our new demonstration area, worked literally around the clock to get machines built and pdi’d, and got the job done. I don’t reckon there is a garage equipment company in the world, let alone the UK, that could have pulled that off in the way we did.
Another big ‘well done ‘ to the Installation & Training Team…
I am pleased to say that we have finally moved into our new premises, a stunning building on the same estate as we currently reside.
‘The Granary’ is a converted grain barn that lends itself perfectly to our business, with a vast, open plan ground floor given over to hospitality and demonstration facilities, overlooked by purpose built, gallery style offices. We are still going through a bit of pain getting to grips with our (way too advanced for me) telephone & computer system, but thats more to do with us just not knowing how to drive them yet! There is no doubt about it that this new facility makes for a fantastic working environment, and will prove far more accomodating for both our staff and customers alike.
Meanwhile, work has started on our new warehouse, which will increase our storage capacity to an impressive 12,000 square feet as well as provide us with a new warehouse office – as Stuart looks to fully computerise our PDI & Assembly activities (this is proper 21st century stuff now folks!!). I have attached some pics of our new offices, still a bit messy as the lads finish off all the last minute jobs, and I’ll upload some of the new warehouse and extended courtyard when its finished.
All this is quite timely as we look to counter one ever-obsessed competitor and their latest slur campaign, telling anybody who cares to listen that they shouldn’t buy from us because we ‘work out of a tin shed on a farm’. We’ve had, and continue to have, some really spiteful propoganda put out about us in the past by a few individuals in particular, but this one really is the most futile. I suppose you could call most steel structure warehouse units such as those used for our warehousing, unnattractive as they are, ‘tin sheds’, but you’d be insulting half your customer base if you do that. And if you want to refer to an industrial facility that co-resides with a working farm then, once again, I’ve got loads of damn good, professional businesses as customers who do the same. Am I embarrased to work out of a beautiful barn conversion and operate an industry leading warehousing and PDI facility in a rural location? Actually no I’m not, I love it. And the killer fact is – we own it – that’s something I’m particularly proud of and there will be a few who wish they were in the same position. From memory, the competitor in question only rents; nothing wrong with that of course, but as the saying goes, people in glass houses…:)
As our business continues to grow, it is imperative that we maintain the level of customer care which has earned us our reputation for being the most responsive team in our industry.
The number of Hofmann Megaplan users is increasing by the day, and in an effort to ensure we never let them down we are looking for two more candidates to join our ‘Technical Support’ Team.
The role includes every aspect of supporting our product and customer, from carrying out installation and training sessions on our range of equipment, to providing on-site support for service and calibrations.
We work hard at Hofmann Megaplan, but the reward for this is an excellent salary, a fantastic working environment, and the comfort in the knowledge of working for a financially secure and well run business with a brand name that is recognised worldwide.
Experience of working within our industry is not essential although it would of course be beneficial, but training will be provided through an extensive introduction to our company and to the tyre sector we operate in. It is more important that the candidate has an honest, enthusiastic approach to work, and a real desire to help ensure Hofmann Megaplan remains the No1 Tyre Equipment Supplier.
Applicants will need to be located within a 30 mile radius of our HQ in Huntingdon, Cambridgeshire, and should in the first instance contact Mark Berryman on 01480 891011. All applicants can be assured of complete confidentialty.
Mill Tyres, of Boston, Lincs, are the proud new owners of the ‘megamount Smart’ from Brityrex 2010’s ‘Win a Tyre Changer’ competition.
The family owned tyre retailer put their name into the draw along with most other visitors to the exhibition, in the hope that they could get their hands on what is probably the most simple and capable machines on the market.
The megamount Smart is a lever-less tyre changer that can handle rims up to 30″ diameter, and is designed specifically for handling tough rim & tyre combinations.
Mill Tyres were delighted to take delivery of their new machine as one of their main reasons for visiting the show was to investigate new fitting technology. Following a comprehensive training session, the comnpany are now one of the best placed in the country to handle run-flat tyres and the like with complete confidence.
Ok so maybe I was bit harsh and a bit premature with my assesment of the show…
At close of play today we got a commitment from a new customer for our megaspin 20-2 wheel balancers that makes all that effort start to feel a whole lot more justified – we have to work to convince a very traditional man that we also have better tyre changers, but slowly slowly…:)
Anyway this involves some additional items that we source from a good supplier of ours, who was also present at the show. And he sent a comment on an email that I thought was so nice to hear it was worth a mention. To quote word for word, it reads…
“Thank you for the order and congratulations on your balancer order. Your stand was probably the best at the show as was the presentation of your team. You are obviously making more effort than the other guys and that’s why you are successful.”
I thought that was a compliment worth sharing and I really appreciate the kind words. I’m not sure it was the best stand though, Apaseal had a great presence as always and they obviously put in a great deal of effort too and deserve to have had a good show. I think its probably the personality of our stand that just gives us that extra edge, I know I keep saying it but we really have got a fantastic, hard working team that always look like they’re genuinely enjoying the banter with visitors – you can’t buy that.
I have added a few pics for the benefit of those who couldn’t make it, and I’ve included a couple for those inside the company who didn’t believe me when I said we had a pool table in our apartment!! In future I will happily let Mick take responsibility for the accomodation, its beats the Travelodge of last time hands down.. You will probably need to click on the images to see the full pic.